Top 5 Strengths Command, Self-Assurance, Strategic, Competition, Activator
Lissa Qualls
Specialties Executive Coaching, Leadership Development, Communication & Conflict Navigation, Public‑Sector Leadership, Organizational Culture & Trust, Team Facilitation, Change Leadership
Credentials
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Master Certified Coach (MCC) — International Coaching Federation (ICF), the highest credential level
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Certified Conversational Intelligence® Coach
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Enhanced Practitioner, Narrative Coaching
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Accelerating Coach Excellence (ACE) Practitioner
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Certified CliftonStrengths® Coach
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Certified Global Leadership Assessment (GLA360) Coach
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Breakthrough Coaching Certification
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21+ years of coaching experience with 10,000+ hours logged
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Extensive experience coaching municipal directors, city managers, public safety leaders, and executives accountable to elected officials
Summary Profile
Lissa is a Master Certified Coach (MCC) and leadership consultant with more than two decades of experience helping senior leaders navigate complexity, strengthen communication, and lead with clarity in high‑responsibility environments. As her bio states, “Lissa Qualls, MCC, is an executive leadership coach and organizational consultant with more than 20 years of experience working with senior leaders in government, nonprofit, and private sector organizations.” She is the founder of Clarity Coaching & Consulting, an Oklahoma‑based firm serving leaders who operate under public scrutiny, regulatory oversight, and multi‑stakeholder pressure.
Her coaching integrates evidence‑based methodology, validated leadership assessments, and practical organizational experience to support measurable improvements in leadership effectiveness and team performance. Her bio highlights this rigor: “Her work integrates evidence-based coaching methodology, validated leadership assessments, and practical organizational experience to support measurable improvements in leadership effectiveness and team performance.”
Lissa is known for her direct, grounded, and deeply supportive approach. She helps leaders slow down, think clearly, and make decisions that align with their values while maintaining trust, stability, and alignment across teams and governing bodies.
Representative coaching experience includes:
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Coaching a leader whose job was at risk due to internal conflict; she ultimately earned a promotion and her own division
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Supporting a municipal director navigating a toxic environment, helping her maintain team cohesion despite widespread organizational turnover
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Coaching executives across sectors to lead through change with stronger communication, trust, and clarity
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Facilitating leadership development for public‑sector teams, including directors in the City of Hayward and City of Palo Alto
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Conducting 360 feedback processes (verbal and assessment‑based) both in‑person and virtually, including work with Global Coach Group and OPM formats
Lissa brings a calm, direct, and highly experienced presence to her coaching, helping leaders strengthen communication, build trust, and lead effectively in complex, high‑stakes environments.